RAZOR TECH COMPANY LIMITED is a full-service solution provider. We place our focus on providing organizations with rapid deployment and emerging technologies with services like web design, development & hosting, Research, Embedded System and mobile application development, digital marketing, Computer training, Computer Maintenance and repair, Computer sales, Computer Network Installation and Configuration and other consultancy services.
Even simple technical issues can quickly cripple your business operations without proper support in place.
Our IT helpdesk services are designed to provide you with thorough support when you need it the most. Our team is at the ready across all Canadian time zones to offer bilingual support for any IT-related issues that arise.
You’ll gain the peace of mind that comes with knowing that our service desk assesses the urgency and impact on your business of each technical issue that arises and prioritizes them by most to least critical.
Providing Best Solutions
01Proven IT Specialists
Our proven IT services include easy-to-access helpdesk support that will help you troubleshoot and resolve issues as they come up. Our dedicated support team is ready to handle your technology concerns providing a single point of contact for all inquiries, requests for service, and other technical assistance.
02Help Desk IT
Our IT helpdesk services are designed to provide you with thorough support when you need it the most. Our team is at the ready in Kampala to offer bilingual support for any IT-related issues that arise.
03Our helpdesk support services
They follow all industry best practices. These include:
.Robust usage reporting
.Root cause analysis
.First-call resolution goal with prioritized escalation